Alerts
Keep track of your Tenant issues
Note that this feature is only available for certain Tenants. Contact us if you need to use it and don't see it in your Tenant.
Overview
The Alerts tab provides a global snapshot of your entire Tenant behaviour over the selected time range. To learn more about the Time Range Selector before reading on, see our dedicated article here.
This view alerts of any changes, including the timestamp, the location of the change, the source (Listener, Pipeline, Data sink), the worker and cluster the alert is found in, a message describing the alert and its priority level.
Click the Location to take you to the Pipeline, Listener, or Data sink that triggered the alert.
In the graph, you can see the alerts over the selected time range. In the case of various events at the same time, events are grouped together. Click a group of events to expand it and see precisely when each individual alert in the group was triggered.
Click on an alert to see more details in the right-hand pane.
Configure alerts
Depending on your permissions, you can create your own alerts with rules and triggers. If you wish to configure your own alerts, please contact us.
Alert Types
Alerts are categorized into priorities to allow you to plan your reactions to them (if any are required). There are three priority levels:
Neutral
Used to notify you of any changes to a Pipeline or object.
Medium
Alerts of errors that do not require immediate attention, but that must be fixed.
High
High priority messages require immediate attention to be fixed or investigated and include connection outages, issues in publishing to a cluster, Pipelines ceasing to process events, and more.
Add filters
Depending on the time range selected, you may see a vast number of alerts here. In order to narrow down what you see, you can use filters to help you sift through.
Click Add Filter and select the elements to filter by, such as Priority. In the next option that appears, select the value to filter for e.g. neutral, medium, or high.
Group by
To make finding a specific alert even more agile, you can group the alerts in your table by Priority or Source (whether it comes from a Pipeline, Listener, or Sink).
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