Authentication

Decide the authentication method of your Tenants

Note that you'll only see this section if you have Admin or Owner user permissions. Learn more about permissions in this article.

Overview

The default authentication method to access your Tenants in Onum is a combination of email + password. However, admin users can activate the Two-factor authentication method if they require it.

Two-factor authentication adds an extra layer of security by requiring users to provide additional verification beyond just their credentials. Typically, this means combining something the user knows (like a password) with something they have (like a mobile device).

To use two-factor authentication as an authentication method, you must follow these steps:

• An Admin user must activate two-factor authentication as the authentication method in a Tenant.

• The Tenant users must then enable it once they log in again after that.

Activate Two-Factor Authentication in your Tenant

If you're an admin user, follow these steps to activate two-factor authentication for the users in your Tenant:

1

Open the global settings menu by clicking your user icon at the bottom left of the screen.

2

Click any of the options and select Authentication in the menu that appears.

3

Once there, activate the Two-factor authentication toggle.

Next time you or any other user logs in to that Tenant, they'll be prompted to enable two-factor authentication.

Enable Two-Factor Authentication for your User

Once your Admin has enabled two-factor authentication in your Tenant, you must follow these steps to enable it for your user:

1

Log in to the Tenant. If you have been logged into Onum before enabling two-factor authentication, you'll be asked to verify your identity by entering your password or logging in with Google or Microsoft.

For example, imagine your admin activates two-factor authentication in Tenant B while you are working in Tenant A. If you log in to Tenant A after that, you'll need to verify your identity.

After verifying your identity, you'll see this screen to enable two-factor authentication:

2

Now, download an authenticator app (Google Authenticator, Apple Passwords...) to generate the required two-factor authentication code.

3

Use the app to scan the QR code that appears on the configuration screen.

4

Finally, enter the 6-digit code generated by your app and click Enable. You'll get an email confirming that you've enabled two-factor authentication for your user.

Now your Tenant is configured to use two-factor authentication whenever you log in. Every time you log in, you'll be asked to enter a 6-digit code generated by your authenticator app.

Note that all the users in the Tenant will be prompted to enable two-factor authentication when an admin activates it.

Deactivate Two-Factor Authentication

If an admin wants to deactivate two-factor authentication in a Tenant, they simply need to switch off the Two-factor authentication toggle. The Tenant authentication method will go back to email + password once users log in again.