ServiceNow
Current version v0.0.3
Last updated
Was this helpful?
Current version v0.0.3
Last updated
Was this helpful?
See the changelog of this Sink .
ServiceNow is a cloud platform that offers and array of services and applications designed for IT and workflow management. Incidence integration allows Onum to create an instance in ServiceNow when a problem hasbeen detected or to create alerts and possible incidents.
Select ServiceNow from the list of sink types and click Configuration to start.
Now you need to specify how and where to send the data, and how to establish a connection with Service Now.
Enter the basic information for the new Data Sink.
Name*
Enter a name for the new Data Sink.
Description
Optionally, enter a description for the Data Sink.
Tags
Add tags to easily identify your Sink. Hit the Enter
key after you define each tag.
Decide whether or not to include this Data sink info in the metrics and graphs of the Home area.
Now add the configuration to establish the connection.
To use the ServiceNow sink, you must first create a personal developer instance. ServiceNow offers free Personal Developer Instances, which you can use to test incidents.
ServiceNow Instance URL* - add your custom, instance or script instance URL.
Username* - add the username used to connect to the server.
Password* - create or add a password from your Secrets.
Establish a limit for the amount of requests permitted per second.
Number of requests per second* - enter a maximum number of requests.
If your organization uses proxy servers, establish the connection here.
Proxy Port
Proxy Username
Proxy Password
Proxy Scheme
Click Finish when complete.