Two-factor Authentication

Overview

Two-factor authentication adds an extra layer of security by requiring users to provide additional verification beyond just their credentials. Typically, this means combining something the user knows (like a password) with something they have (like a mobile device).

To use two-factor authentication as an authentication method, you must follow these steps:

• An Admin user must activate two-factor authentication as the authentication method in a Tenant.

• The Tenant users must then enable it once they log in again after that.

Activate Two-Factor Authentication in your Tenant

If you're an admin user, follow these steps to activate two-factor authentication for the users in your Tenant:

1

Open the global settings menu by clicking your user icon at the bottom left of the screen.

2

Click any of the options and select Authentication in the menu that appears.

3

Once there, activate the Two-factor authentication toggle.

Next time you or any other user logs in to that Tenant, they'll be prompted to enable two-factor authentication.

Enable Two-Factor Authentication for your User

Once your Admin has enabled two-factor authentication in your Tenant, you must follow these steps to enable it for your user:

1

Log in to the Tenant. If you have been logged into Onum before enabling two-factor authentication, you'll be asked to verify your identity by entering your password or logging in with Google or Microsoft.

For example, imagine your admin activates two-factor authentication in Tenant B while you are working in Tenant A. If you log in to Tenant A after that, you'll need to verify your identity.

After verifying your identity, you'll see this screen to enable two-factor authentication:

2

Now, download an authenticator app (Google Authenticator, Apple Passwords...) to generate the required two-factor authentication code.

3

Use the app to scan the QR code that appears on the configuration screen.

4

Finally, enter the 6-digit code generated by your app and click Enable. You'll get an email confirming that you've enabled two-factor authentication for your user.

Now your Tenant is configured to use two-factor authentication whenever you log in. Every time you log in, you'll be asked to enter a 6-digit code generated by your authenticator app.

Deactivate Two-Factor Authentication

If an admin wants to deactivate two-factor authentication in a Tenant, they simply need to switch off the Two-factor authentication toggle. The Tenant authentication method will go back to email + password once users log in again.